Deliver your customer orders on any sales channel, anytime

What is Amazon MCF?

Grow your business with Amazon’s cross-border fulfilment network

Amazon MCF is a third-party logistics (3PL) service that helps businesses grow by using Amazon’s reliable fulfilment network to deliver customer orders across all channels.

Why use MCF?

Deliver a better shopper experience

Delight shoppers across Europe with the speed, predictability, and reliability of Amazon’s trusted fulfilment network.
Consistent on-time delivery

Build trust and grow loyalty with a 96% average on-time delivery rate¹ and deliveries made 24 hours a day, 6 days a week.  

¹ _{Based on all orders placed and delivered between October 2024 and September 2025 in Germany, and measuring the percentage of orders that were delivered on or before the estimated delivery date generated upon order confirmation.}
Delivery speeds that convert

Help customers shop with confidence by offering the fast, reliable delivery speeds they expect, including 2-day delivery options.
Scale globally with our network

Consolidate your inventory into a single pool and quickly expand across geographies and sales channels with our world-class fulfilment network.
First-class customer experience

Real-time tracking on every order, a 99.99%² undamaged package delivery rate, and a network built to withstand spikes in demand.   

²_{Based on all MCF standard-sized orders placed and shipped in 2024 in Germany}
Automated, integrated fulfilment

Seamlessly connect MCF with your back-end systems and automate your entire order fulfilment process with advanced ecommerce integrations.

How MCF works

Send your inventory to Amazon

Ship your products to Amazon and we’ll store them in our fulfilment centres, so they’re ready for quick distribution when your customers order them.
Customers order your products

Customers order through any off-Amazon sales channel, including your website, ecommerce marketplaces, or social media stores.
We receive and process orders

Once your orders are routed to MCF, we pick and pack your products, and prepare to quickly ship them out to your customers.
We deliver orders to customers

We deliver your orders to your customers within 1-2 business days at Expedited rates or 2-3 business days at Standard rates.

Case study

JLab

Amazon MCF simplified JLab’s inventory management and fulfilment operations, helping the company increase conversions and scale across regions like Germany.